Question 1

What is GameScrobbler?

Accepted Answer

GameScrobbler is a free gaming intelligence platform. It unifies your data from Steam, PlayStation, Xbox, Discord, Google Play, Playnite, and Overwolf into a 13-tab Hub Dashboard — universe visualizations, AI-powered dossier, roast, and chat, a unified game library with achievement rarity tracking, 17 analytics charts, social connections, and a timeline of your gaming history. It also includes a Steam Unwrapped dashboard, a public REST API, and an MCP Server for AI tools.

Question 2

Is GameScrobbler free?

Accepted Answer

Yes, GameScrobbler is completely free to use. There are no ads, no premium tiers, and no hidden fees. You can export all your data as a JSON file or permanently delete it anytime from your Control Panel.

Question 3

How do I get started?

Accepted Answer

Create an account by signing in with Steam, Discord, Google, or another supported provider. Once signed in, your gaming data starts syncing automatically. Visit your Control Panel to manage connected accounts.

Question 4

How often does my data sync?

Accepted Answer

Sync timing depends on the integration. Steam, PlayStation, Xbox, and Google Play refresh on a scheduled cadence and on demand from your Control Panel. Playnite data is pushed from the plugin when you sync from your desktop. Overwolf and Discord track in real time while the app or bot is connected.

Question 5

How long does syncing take?

Accepted Answer

Initial syncs typically complete within a few seconds for most libraries. Larger Steam libraries (1,000+ games) may take up to a minute. Subsequent syncs are faster due to change detection.

Question 6

Why isn't my data syncing?

Accepted Answer

Common causes include: your platform profile or game-details visibility may be private (Steam, PlayStation, and Xbox each require public or friends-visible settings for full data), your session may have expired (try logging out and back in), or the integration may be temporarily disconnected. Check your Control Panel for sync status.

Question 7

Can I remove my data?

Accepted Answer

Yes. Go to your Control Panel and click "Delete My Data" in the Privacy & Account section. You will be asked to type DELETE to confirm. This permanently removes all your gaming data, achievements, sessions, AI content, and account connections. You can also disconnect individual accounts without deleting data.

Question 8

Is my gaming data secure?

Accepted Answer

GameScrobbler uses authenticated account and integration flows, HTTPS for data in transit, and AWS-hosted infrastructure. We limit collection to the data needed to provide the product and support requests.

Question 9

How do I delete my account?

Accepted Answer

Open your Control Panel, scroll to Privacy & Account, and click "Delete My Data." Type DELETE to confirm. This permanently removes all your data and signs you out. No need to contact support — it is fully self-service.

Question 10

Which gaming platforms are supported?

Accepted Answer

The integrations we publicly support today are Steam, PlayStation, Xbox, Discord, Google Play Games, Playnite, and Overwolf. Nintendo, Epic Games, and GOG are coming soon.

Question 11

Does GameScrobbler work with Playnite?

Accepted Answer

Yes. GameScrobbler includes an open source Playnite plugin called "GameScrobbler for Playnite" that brings sessions, achievements, charts, and library insights directly into your Playnite setup.

Question 12

How do I connect Steam?

Accepted Answer

Click "Continue with Steam" on the login page. You'll be redirected to Steam's official login. After signing in, your library, playtime, and achievements will start syncing automatically. Make sure your Steam profile privacy is set to public or friends-only.

Question 13

What platforms will be supported next?

Accepted Answer

Nintendo, Epic Games, and GOG integrations are in active development. We launch integrations once they are fully user-ready and reliable.

Question 14

Does GameScrobbler have an API?

Accepted Answer

Yes. Enable Public API Access in your Control Panel to get a personal API token. Four read-only endpoints are available: Game Library, Stats & Archetype, Recommendations, and Mind Map Graph. Rate limited. Full docs are linked from the Control Panel.

Question 15

Can I connect AI tools to my gaming data?

Accepted Answer

Yes. GameScrobbler exposes an MCP Server (Model Context Protocol) that lets AI tools like Claude Desktop and Cursor access your gaming data. Enable Public API Access in your Control Panel to get the MCP URL and token. Six tools are available for AI agents to query your library, insights, recommendations, profile widget, and more.

Question 16

What insights can I see right now?

Accepted Answer

The Hub Dashboard has 13 tabs across Explore, Identity, Data, Social, and Settings. Explore includes a stats home, Universe visualizations (PlayGraph, Force Graph, Mind Map), a Timeline of all gaming events, and a Wrapped year-in-review. Identity features AI-powered Dossier, Roast, Chat, and Recommendations. Data includes a unified library with grid and table views, achievement rarity tracking, and 17 analytics charts covering genres, themes, platforms, companies, and playtime trends. Social shows your Steam friends, Discord servers, and linked accounts. Settings lets you fine-tune privacy, sources, and AI features.

Question 17

What should I do if syncing fails?

Accepted Answer

Try reconnecting the affected account or refreshing the integration from your dashboard. If the issue continues, use the support page, Discord, or GitHub issues to contact us.

Question 18

My achievements aren't showing

Accepted Answer

Achievement data depends on your platform's privacy settings. Steam requires Game Details set to public; Xbox and PlayStation require profile achievements to be visible to friends or everyone. Achievements sync alongside your library data and may take a few minutes to appear after your first sync.

Question 19

I'm seeing duplicate or old data

Accepted Answer

Try disconnecting and reconnecting the affected integration from your Control Panel. If duplicates persist, contact support — this is usually caused by a sync overlap that we can resolve on the backend.

Frequently Asked Questions

Frequently Asked Questions